How do I start a new, blank database of addresses and templates?

There is currently no way to create an empty database from within Caliban Mailer. However, you may download a blank CalibanMailer.mdb from here. Or if you prefer, contact us at support@caliban.com and we will email the file directly to you.

Can I use Caliban Mailer with Google's Gmail servers?

Caliban Mailer cannot be used with Gmail, as Caliban Mailer does not support the secure encrypted SSL connections that Gmail requires. Caliban Mailer will not be able to establish a connection with the Gmail servers.

Should I worry about the Firewall settings if I'm using Zone Alarm?

If you are not now connecting to a firewall server to get through to your SMTP server, then you can safely ignore the Firewall options. Just leave the firewall selection as "No firewall". A firewall is used mainly in a business setting, where it would be maintained by the computer services department. It would only be in rare circumstances that a SOHO or home user would have to use one of the other firewall choices. Note that if you pick an incorrect firewall setting, you will not be able to connect to your SMTP server, and the server will reply with what might be a rather cryptic error message.

How can I import existing mailing lists in Caliban Mailer 1.20?

One of our clients, Raza Jaffri, very kindly wrote up a procedure for accomplishing this task. You can read his instructions here. (Note that this procedure will not work with version 1.30.)

The help file shows that Caliban Mailer has a status line, Help and Exit buttons. Why can't I see them?

Prior to version 1.10.8, if you used Caliban Mailer in sponsored mode with your Windows screen resolution set to 640x480, the lower part of the main window would be off-screen. The additional space required by the banner ads will be freed after you enter your registration code, which will allow Caliban Mailer's entire window to fit on the small screen. Since Caliban Mailer no longer operates in sponsored mode, this space will be reclaimed once you install the latest version.

How can I schedule a mailing to be automatically delivered, without having to manually press the Send button?

When you start Caliban Mailer, each scheduled mailing in the Outbox is tested to see if it can be sent now. If so, is the small clock symbol will change to a green arrow. Ordinarily the items are not delivered without clicking the 'Send' button. There is, however, a command-line option "/SendAll" which indicates to Caliban Mailer that all of the outgoing items should be automatically sent when Caliban Mailer launches. When the delivery is finished, Caliban Mailer will exit.

Using the Scheduled Task wizard (available by double-clicking Scheduled Tasks in Control Panel, and then double-clicking Add Scheduled Tasks), you can schedule a task to run daily, weekly, or monthly, change the schedule for a task, and customize how a task runs at a scheduled time.

In Windows 95, you will require the Windows 95 "Plus! Pack" which includes a utility similar to the task scheduler, called System Agent.

What happened to "sponsored mode" and Conducent Inc.?

The company Caliban Computing contracted with to provide advertising content, Conducent Inc., terminated business operations in 2001.  We recommend that you upgrade to the latest version of Caliban Mailer, which does not contain advertising. For more information, click here.

Is Caliban Mailer spying on me?

No, Caliban Mailer is not spying on you. Caliban Mailer 1.20 did contain Conducent Inc. technology which served banner ads to Caliban Mailer while connected to the Internet, based on the responses to a questionnaire presented at installation. Caliban Computing evaluated the Conducent system and implementation options, and was satisfied that its use in Caliban Mailer posed no privacy risk. However, since Caliban Computing made it clear that the Conducent system was in use, some privacy scare web sites list Caliban Mailer as "spyware". Now that Conducent is out of business, Caliban Mailer no longer uses any third-party advertising technology or anything that could be considered spyware.